FAQ

First 14 days you can try Skilloom and continue using in plan that fits your needs!

Frequently asked questions

How many applicants can I accept in each of subscription plans?

There is no restriction on applicant amount that you can accept in your hiring projects. As we know that it is crucial to have them all aplied and analyzed. The restriction is on storage amount that is the factor, that will be used if many applicants apply. Our calculations show, that 100 applicants will use from 20 to 95 GB of storage place. You can delete Hiring projects that have ended or add extra storage place to your plan.

How much data and for how long can it be stored?

The amount of data you can store depends on your subscription plan: Start (50 GB), Growing (200 GB), or Enterprise (500 GB). Users can temporarily exceed their storage limit by up to 100 GB for a maximum of 4 weeks. After this period, you must upgrade your plan, purchase additional storage, or delete old projects to free up space. Each plan also specifies the number of users and active projects allowed.

How do you take care for data security and protection?

We ensure data security and protection by complying with GDPR regulations and conducting regular system audits. Data is encrypted both in transit and at rest, and we implement robust access controls and user authentication. Our data backup and disaster recovery procedures safeguard against data loss, and we provide regular security training for our staff. Additionally, we have a comprehensive incident response plan to quickly address any potential data breaches.

What information is the AI assistant analyzing about candidates?

The AI assistant analyzes various candidate-provided information resources such as CVs, motivation letters, LinkedIn profiles, and portfolios. It also examines textual answers to test questions and transcripts from video responses. This analysis helps assess qualifications, skills, and suitability for the role, providing structured insights while ensuring data privacy and security.

What does Training mean?

Training includes online sessions for both teams and individuals. During these sessions, we discuss common processes and teach how to optimize them using Skilloom. We work collaboratively with clients, going through all processes together to ensure a quick and effective understanding of how to work efficiently with Skilloom. The goal is to equip users with the knowledge and skills needed to maximize the benefits of our solution.

What does Mentoring mean and what does it include?

Mentoring in our Enterprise plan includes a monthly session, till 30 min long, with professional mentors specializing in human relationship management. Users can seek advice on urgent HR matters or receive expert guidance for decision-making. These sessions are conducted online in real-time conversations and can be reserved based on user needs. The goal is to provide targeted support and insights to enhance our users effectiveness and decision-making processes.

What is needed from my side for me to start work with Skilloom?

To start working with Skilloom, you simply need to register in our system. You can choose any plan and try it out for 2 weeks. At the end of this trial period, we will contact you to discuss and set the subscription level that best fits your needs.

Can I use this system if I have no experience in using such systems or AI?

Absolutely! Skilloom is designed with a user-friendly interface that does not require prior experience with ATS or AI systems. Whether you're new to these technologies or experienced, our platform is intuitive and easy to navigate. We provide straightforward tutorials and support to ensure you can effectively utilize Skilloom for your needs, regardless of your background in technology.

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GDPR and AI Act compliant by default - no extra DPAs or agreements needed for GDPR to apply.

Data in Europe - all information about end users is stored and processed within the European Union.

Zero-knowledge design - we collect only information necessary for the features you use.